No, your emergency contacts do not need to download the app to receive emergency alerts.

You simply need to add their cell phone numbers as emergency contacts within the app. When you trigger your device, your emergency contacts will receive phone calls and text messages from an American phone number.

We recommend that you ask your emergency contacts to add the Plegium phone numbers to their contact list for easy identification. Phone calls will come from (312) 626-5076, and text messages from (478) 288-8999.

The Plegium pepper spray features a "stream" spray pattern, which has a good balance between range (reaching up to 15 feet) and accuracy (compared to a cone spray pattern), with low risk of blow-back compared to a gel spray pattern.

You can read more about our pepper spray and it's spray pattern in our pepper spray guide.

Each spray contains 13 ml of pepper spray liquid, which allows for up to 20-30 quick bursts or around 10 seconds of continuous spraying. However, for safety reasons, we recommend replacing your spray after use to ensure that you have a full spray available in case of an emergency.

Note that each Plegium pepper spray comes with a unique guarantee: if you use your Plegium spray in an assault situation and provide us with a copy of the police report, we will send you a new device for free.

No, a subscription is not mandatory to use your Plegium device. With the free Plegium app, you can add up to 2 emergency contacts who will receive complimentary location text messages and phone calls when you trigger your pepper spray or alarm button.

However, we offer optional paid subscriptions to enhance your safety experience:

• Plegium Premium: This plan, priced at $6.99 per month or $69.99 per year, provides comprehensive safety features, including professional monitoring, live GPS tracking, an in-app panic button, and more.
• Plegium Plus: Available at $3.99 per month or $39.99 per year, Plegium Plus offers the same features as Premium, excluding professional monitoring.

For both paid plans, you can add up to 7 emergency contacts, ensuring a wider network of support.

Plegium Premium includes a 24/7 professional monitoring service that is activated when you trigger your device. The monitoring service is provided by one of the most advanced and trusted call centers available and currently protects more than 2 million people. When you activate your device, the Plegium app immediately connects to the monitoring service, which then notifies first responders about your situation and location.

This service is included in your Plegium Premium subscription and there is no additional cost for this feature. First responders will then take immediate action to ensure your safety.